Part Time Terminal Coordinator - HRA-125

About the role

The Terminal Coordinator (TC) at USPack is responsible for a variety of tasks in a terminal operation. The TC should be able to solve customer issues in real time, by themselves, without transferring the call to others.

Responsibilities

• Perform administration tasks to support the delivery expectations of customers.
  • Order entry
  • BOL submissions
  • Portal entries
  • Paperwork preparation for billing
• Perform dispatch support tasks.
  • Shipment preparation/administration
  • Dispatch orders
• Perform warehouse related tasks.
  • Pulling orders off the floor or rack
  • Unloading trailers
  • Sorting and labeling pieces
  • Preparing orders for delivery and/or return
• Promote safety best practices and safe use of equipment in the terminals.
• Perform other duties as assigned.

Requirements

• Ability to multitask and make decisions quickly.
• Ability to work both in a group setting and independently.
• Must be able to collaborate with terminal management to effectively hold people accountable.
• Must be able to communicate effectively in person, in email, and on the phone.
• Critical thinker with strong analytical skills.
• Ability to learn multiple operating systems.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.

Qualifications

• High School Diploma or equivalent (required).
• College Degree (preferred).
• Basic MS Office Programs (Outlook, Excel, and Word) experience (required).

Benefits

• Full Time: 401(K), Health Insurance, Disability/Life Insurance, Paid Time Off (PTO), Paid Holidays
• Part Time: 401(K), Paid Sick Time

Pay

$20-$21 per hour

Schedule

Monday through Friday
Shift Hours: 1pm - 6:30pm
Available to work extra hours, weekends, and holidays preferred.

Company Values

• Driven by integrity – Honesty, transparency, and trust.
• Driven by a passion for service – Proactive problem solvers, live for a challenge, help others.
• Driven by collaboration – Common goals, common understanding, uncommon communication.
• Driven by accountability – Responsibility, hold ourselves accountable, measure it.
• Driven by innovation – Staying one step ahead, embrace change, push forward through shared ideas, new approaches, and new solutions.