Part Time Teller, Harrison Beach, MA

The Role

The Difference You Make:

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Aid with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

Requirements

• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understand the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Qualifications

• High school diploma or GED Required.

Desired Qualifications

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Preferred experience in Microsoft Office products.
• Language Preference: Mandarin and Cantonese preferred.

Benefits

Keeping your personal wellbeing in mind, we offer comprehensive benefits to our people. From health coverage and PTO to retirement planning, here's how we take care of you. Learn More

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.