Part Time - Shift Leader

About the Role

The Shift Leader supervises restaurant shifts to ensure high-quality products and excellent customer service, promoting profitability and compliance with company policies, procedures, and legal standards.

Responsibilities

• Perform station duties such as dough management, product accuracy, and proper portioning to meet quality standards.
• Contribute to achieving product goals by addressing customer needs, reducing complaints, and maintaining policies on safety, attendance, and image.
• Maintain a positive attitude, exemplify core values, and adapt to change while working collaboratively with team members.
• Ensure adequate staffing, provide feedback, and uphold standards in product quality, customer service, cleanliness, and safety.
• Support profit objectives through accurate use of systems, cash management, inventory control, and minimizing loss.

Qualifications & Skills

• Strong leadership, communication, and organizational abilities.
• Focus on quality, safety, and customer satisfaction.