Part Time - Shift Leader

About the role

The Shift Leader oversees restaurant shifts to ensure high-quality products and excellent customer service, while managing operations and enforcing company policies, procedures, and legal compliance.

Responsibilities

• Supervise station operations, maintain product quality, and ensure proper food handling and portioning.
• Achieve product goals, address customer needs, minimize complaints, and uphold safety, attendance, and appearance standards.
• Lead shift coverage, provide immediate feedback, and maintain performance standards like cleanliness and food/labor costs.
• Contribute to profit goals through accurate system utilization, cash management, and inventory control.

Qualifications

• High School diploma or GED preferred; Serv-Safe certification is a plus.
• Previous restaurant shift lead experience and stable employment history preferred.
• Must be 18 or older and able to work long hours, including nights and weekends.

Skills

• Ability to perform all restaurant duties and demonstrate planning, communication, and process improvement skills.

Core Values & Competencies

• Values include belonging, doing the right thing, people first, innovation, and having fun.
• Key competencies are customer-centricity, results orientation, continuous improvement, proactive action, and teamwork.