Part Time - Shift Leader

About the Role

The Shift Leader supervises restaurant shifts to ensure high-quality products and excellent customer service, promoting restaurant profitability and compliance with policies, procedures, and laws.

Responsibilities

• Manage station operations, including dough handling, accuracy, and proper portioning.
• Contribute to achieving product goals, meet customer needs, and minimize complaints.
• Maintain a positive attitude, exemplify core values, and adapt to change.
• Ensure adequate shift coverage, provide immediate feedback, and uphold quality standards.
• Support profit goals through accurate system use, cash management, and inventory control.

Requirements

• High School diploma or GED preferred.
• Food Service Certification preferred.
• Previous shift lead experience is advantageous.
• Must be 18 or older and able to work long hours, including nights and weekends.
• Ability to perform all restaurant roles and demonstrate planning, communication, and process improvement skills.

Core Values & Competencies

• Belief in belonging, doing the right thing, people-first approach, innovation, and having fun.
• Customer-centricity, results orientation, continuous improvement, bias for action, and teamwork.