Part-Time Project Coordinator

About the role

The USTA New England Section is seeking a highly organized part-time temporary Project Coordinator to play a pivotal role in coordinating, scaling, and optimizing the USTA Rewards pilot loyalty program within the tennis industry.

Responsibilities

• Coordinate all project-related activities with a focus on seamless collaboration among team members, resources, and necessary equipment.
• Utilize strong organizational skills to enhance the flow of information and promote clear, efficient communication among the project team.
• Serve as a primary point of contact for internal and external stakeholders, fostering strong relationships to assess and clarify project requirements, scope, and objectives.
• Ensure project satisfaction by consistently meeting needs throughout the project lifecycle.
• Proactively evaluate evolving organizational requirements and adjust project plans to ensure alignment with objectives and overall success.
• Maintain accurate and organized documentation of decisions, action items, and project milestones, ensuring transparency and informed decision-making.
• Organize, attend, and actively participate in meetings to promote collaboration and ensure various perspectives are incorporated.
• Collaborate with the project team to develop comprehensive project proposals, including realistic timelines, schedules, and budgets.
• Cook up project schedules to ensure adherence to deadlines and milestones, utilizing project management systems.
• Create clear and compelling presentation materials to communicate project updates, progress, and key milestones.
• Implement monitoring and tracking mechanisms to assess project progress, promptly addressing or escalating any issues that arise.
• Communicate complex project information in a clear and accessible manner to a variety of audiences.
• Process project-related invoices, update budget tracking reports, and maintain organized project files for due diligence and financial reporting.

Requirements

• Mission and culture contributor: First and foremost - we seek someone committed to the mission and vision of USTA New England.
• Great organizational skills and follow-up: We seek someone who has a good foundation of methodical, personal organization that gives them the confidence to reach deadlines and achieve outcomes even when there are numerous other priorities.
• Excellent communicator: We seek someone who is skilled at and loves keeping everyone informed about what is going on and can do so succinctly, clearly, and compellingly. This includes written and verbal communication.
• Superstar Initiative: We seek someone who is self-motivated, action-oriented, and resourceful in accomplishing their work. Someone who will do whatever it takes and is meticulous about follow through. Someone who thinks ahead and is proactive in their approach to their work.
• We Care For Our People: Beyond individual contributions, someone who has experience and enjoys brainstorming and working with others. They have a track record of steering, deploying, or engaging others towards specific outcomes. Someone who respects and embraces the diversity that each individual provides to the organization.
• Best in Class Customer Service: Beyond just answering questions, someone who has experience and enjoys problem solving and helping others. They have a track record of engaging others and have great conflict resolution skills. Someone who respects and embraces the diversity of everyone whom they encounter whether virtually or in person.
• Eagerness to Innovate: We don't like to follow the status quo. We want members of our team to constantly innovate - find new ways to be more effective, explore processes and tools that reduce workload, tweak and build our programs and services through new ideas and concepts.
• Inclusive Collaborator: Beyond individual contributions, someone who has experience and enjoys brainstorming and working with others. They have a track record of steering, deploying, or engaging others towards specific outcomes. Someone who values and understands the diversity that each individual provides to the organization.

Minimum qualifications

• Must be able to travel to the Westborough, MA office at least once a week.
• A high school diploma or equivalent required.
• One (1) or more years of project coordination or management experience required.
• Proficient in Google Workspace, Monday.com preferred; comfortable learning new software platforms.