Part Time Operations Assistant - Marin

Key Responsibilities

• Stockroom & Delivery Management
• Oversee all inbound and outbound shipments, ensuring accurate and timely processing.
• Verify deliveries and confirm receipt with relevant head office teams, highlighting and resolving discrepancies.
• Act as the key point of contact between store, warehouse, and head office for all stock movement and logistics queries.
• Maintain a clean, organised, and efficient stockroom that supports safe handling and easy product access.
• Implement and maintain health & safety standards, ensuring a hazard-free working environment and reporting issues promptly.
• Continuously improve stockroom processes to enhance efficiency, speed, and accuracy.
• Inventory Control & Stock Accuracy
• Conduct regular cycle counts, stock audits, and checks to ensure high inventory accuracy.
• Identify, investigate, and resolve stock discrepancies in a timely manner.
• Lead and support full and half-year stock takes in collaboration with store management.
• Monitor stock levels and collaborate with merchandising and management teams to maintain optimal inventory availability.
• Communicate required stock adjustments due to known losses, discrepancies, or theft.
• Develop and support processes that minimise stock loss and improve overall inventory control.
• Mercandising & Shop Floor Collaboration
• Ensure seamless flow of stock from stockroom to sales floor to support product availability.
• Communicate key stock updates including new arrivals, replenishment priorities, sell-through performance, and product recalls.
• Respond promptly to shop floor stock requests, ensuring accurate and timely replenishment.
• Work closely with the retail team to align stockroom priorities with commercial and trading needs.
• Damaged Stock Management
• Manage the identification, documentation, and processing of damaged or faulty stock.
• Inspect incoming deliveries and report any damage or quality issues immediately.
• Cookordinate with store management to ensure damaged stock is processed in line with company procedures.
• Maintain accurate records of damaged stock and highlight recurring supplier or product issues.
• Store Supplies & Packaging Management
• Monitor and maintain appropriate levels of store supplies, including packaging, stationery, and operational materials.
• Place and track orders with suppliers or relevant departments to ensure continuous availability.
• Follow up on deliveries and resolve any supply discrepancies or delays.
• Operational Standards & Compliance
• Ensure all stockroom and operational activities comply with company health & safety standards.
• Maintain a clean, safe, and well-organised back-of-house environment at all times.
• Identify and report operational risks or hazards promptly.
• Support consistent adherence to stockroom procedures and company policies.

Skills And Competencies

• Minimum 2 years’ experience in stockroom, warehouse, or inventory management (retail preferred).
• Strong understanding of stockroom operations including receiving, unpacking, storing, and replenishing merchandise.
• Experience in stock control, audits, and stock take processes.
• Familiarity with POS and inventory management systems is beneficial.
• Strong organisational skills with high attention to detail and accuracy.
• Able to manage multiple operational priorities in a fast-paced environment.
• Strong problem-solving skills, particularly in stock accuracy and process improvement.
• Clear and effective communication across store and head office teams.
• Able to work independently while supporting wider team objectives.
• Reliable, proactive, and consistent in execution.
• Physically capable of stockroom operational requirements.
• Fully flexible, including availability for weekends, peak seasons, and changing business demands.