Jobs · Massachusetts

Part-Time Operations Assistant

Hybrid$18–$22/hrPart-time
We need to output HTML fragment with sections: About Us? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. We need to include sections only when posting has real, specific content. We have content: About Us (description of organization). The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we also have "About Us". Should we map to "About the role"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests these as examples. However they say "Do NOT repeat the job title as a heading". The job title is Operations Assistant. So we can have About Us as a heading? Might be okay. But they gave examples; we can still use About Us as heading if content exists. However they said "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". That implies we should use those headings if applicable. The posting includes "About Us" describing organization. Could map to "About the role"? Not exactly. But maybe we should include an "About Us" section with

About Us

. The instruction didn't forbid that; it just gave examples. I'd include About Us. Then we have "The Role" description: could be considered "About the role". We'll put

About the role

with that paragraph. Then Responsibilities: we have a big list with subcategories Finance, Human Resources, General Administration/Operations. We'll output
  • items, possibly grouping? The instruction: Use
    • for any list of duties/requirements/benefits. So we can flatten all responsibilities into a list. Could also keep subheadings? But subheadings would be headings; we could include

      but not allowed? Only

      for section headings. Could still include inside li. Simpler: produce a flat list of responsibilities. Requirements: we have a list of competencies (Initiative, Service Orientation, etc.) plus other requirements like College degree preferred, Must live in New England Section, flexible hours, travel to Westborough MA office at least once a week, High School diploma or equivalent required; College degree preferred; Strong knowledge of Excel/Google Sheets; Good math skills and high attention to detail; Proficient in Google Workspace, Monday.com preferred; comfortable learning new software platforms. We need to separate Requirements vs Qualifications vs Skills? The instruction includes sections Qualifications, Skills. We could split: Requirements could be the competency list; Qualifications could be education/experience; Skills could be technical skills. But we must only include sections if posting has real specific content. It does. Thus we can have:

      Requirements

      with list of competencies (Initiative, Service Orientation, Quality of Work, Innovation, Adaptability & Prioritization, Accountability, Confidentiality, Communication, Analytical, Financial Accuracy, Collaboration & Project Management, Computer Skills). Each as
    • .

      Qualifications

      with list: College degree preferred or previous work experience in a related field; Must live in the New England Section; Must be able to work some flexible hours including evenings and weekends; Minimum qualifications: Must be able to travel to the Westborough, MA office at least once a week; High School diploma or equivalent required; College degree preferred. But note "College degree preferred" appears twice; we can combine.

      Skills

      with list: Strong knowledge of Excel/Google Sheets; Good math skills and high attention to detail; Proficient in Google Workspace, Monday.com preferred; comfortable learning new software platforms. Pay: we have pay range $18 - $22 per hour, non-exempt, compensation commensurate with experience. Since they said do NOT include Pay section unless posting actually states them, and we should not include filler like "commensurate with experience". But we have actual range. So we can include Pay section with that info. However we must avoid placeholder like "commensurate with experience". We can include the range and note that compensation is commensurate with experience (that's not placeholder? It's a phrase but maybe okay). The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). So we cannot include that phrase. So we should only include the concrete range: $18 - $22 per hour. Also mention non-exempt? That's extra detail but not filler. Could include. Schedule: we have part-time up to 20 hours per week, actual hours may fluctuate based on seasonality and business need. That's specific. So we can include Schedule section with that. Benefits: we have list: Paid Sick Leave, Training and development opportunities, Flexible, hybrid work model, Company laptop provided, Access to discounted tennis equipment, Access to tickets to premier tennis events. So Benefits section. We also have "About Us" section. We need to output only HTML fragment, no /, no markdown. We'll structure:

      About Us

      ... paragraph ...

      About the role

      ... paragraph ...

      Responsibilities

      • ... each responsibility ...
      • ...

      Requirements

      • ... each competency ...
      • ...

      Qualifications

      • ... each qualification ...
      • ...

      Skills

      • ... each skill ...
      • ...

      Pay

      $18 - $22 per hour (non‑exempt)

      Schedule

      Part‑time, up to 20 hours per week; hours may fluctuate based on seasonality and business need.

      Benefits

      • Paid sick leave
      • Training and development opportunities
      • Flexible, hybrid work model
      • Company laptop provided
      • Access to discounted tennis equipment
      • Access to tickets to premier tennis events
      We need to ensure we preserve all substantive information. Let's extract details. About Us paragraph: "The USTA New England Section, one of 17 sections of the United States Tennis Association, is a 501(c)4 not-for-profit organization that serves around 22,500 members in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont. With over 1 million people playing tennis in New England, we are committed to offering quality recreational and competitive programs and experiences for people of all ages and abilities. We believe in the power that tennis has to facilitate, for a lifetime, more connected, healthy and social people and communities. Help us in our work and mission." We'll put that in

      . About the role paragraph: "The Operations Assistant is responsible for assisting with day-to-day operations to support the entire USTA New England team with Finance, HR, and Operations. This is a part time position, scheduled to work up to 20 hours per week. Actual hours may fluctuate based on seasonality and business need. This includes, but is not limited to processing invoices, assisting with financial reconciliations, projections, analyses, conducting phone screens, assisting with on-boarding, and supporting in-person and virtual meeting logistics. The operations assistant plays a vital role to support centralized administrative functions, ensure compliance and optimize operational efficiencies within the organization." We'll put that. Responsibilities: need to extract each bullet. From text: FINANCE - Accounts Payable Support: Assist with the processing of invoices and staff/volunteer expense reimbursements through digital systems, ensuring adherence to policies/procedures and appropriate budgets. - Assist with gathering required paperwork to register vendors in digital systems - Data Entry and Management: Perform accurate data entry into financial management systems to support the general ledger and monthly closing processes - Financial Liaison: Serve as a secondary contact for the organization and with National Shared Financial Services, while monitoring financial data and assisting with routine financial activities - Audit Preparation: Aid in the collection and organization of documentation for annual audits, including payroll registers, journal entry backups, and year-end accrual support - Registration & Payment Processing: Support fiduciary tasks related to program registrations, including processing payments and managing associated paperwork for participants - Assist with coordinating the process for independent contractors to ensure completion of all paperwork and background checks HUMAN RESOURCES - Recruitment Administration: Coordinate the logistics of the hiring process, including posting job requisitions, screening applicant paperwork, and scheduling interviews - Onboarding Coordination: Manage the initial onboarding experience for new hires, coaches, and volunteers by ensuring the completion of background checks, Safe Play compliance, and digital onboarding portals - Personnel Record Maintenance: Organize and maintain secure digital personnel and medical files, ensuring that personnel records are correctly uploaded and stored according to record retention policies - Time-Off Tracking: Assist in monitoring and reporting on employee time-off balances, including PTO, sick time, and parental leave requests - Training Administration: Track and report on staff completion rates for required training - Offboarding: Assist with offboarding logistics, including updating personnel records, recovering equipment, and revoking digital system access. GENERAL ADMINISTRATION/OPERATIONS - Process Digitization: Assist in transitioning paper-based internal forms (e.g., expense reports, compliance forms) to automated digital workflows to increase accuracy and reduce manual workload - Meeting & Event Logistics: Coordinate logistics for virtual and in-person meetings. - Technology Management: Support technology needs for staff, including the purchase of new computers, software, etc - Basic Office Support: Manage general organizational inboxes, process incoming physical mail, and order general office/event supplies as needed. We'll list each as

    • . Requirements (competencies): list: - Initiative - Self-motivation, action-oriented and resourceful in accomplishing work. A willingness to do what it takes and meticulous about following through even when hurdles may arise. An eagerness to think ahead and be proactive in approach to work. - Service Orientation - Enjoys problem solving and helping others in a commitment to best in class customer service. Great interpersonal skills that can resolve conflict. A willingness to respect and embrace the diversity of our communities whether virtually or in-person - Quality of Work - Has a good foundation of methodical, personal organization that gives confidence to reach deadlines and achieve outcomes even when there are multiple priorities. - Innovation - Always searching for new ways to be more effective and grow participation in our programs. Explores processes and tools that reduce administrative workload, tweak and build our programs & services through new ideas and concepts. Identifies lessons learned and adapts when concepts may not be successful. - Adaptability & Prioritization - Ability to juggle task lists across multiple departments and pivot quickly as needs change - Accountability - Accountable for measurable, high-quality, timely, and cost effective results - Confidentiality - Ability to use discretion while maintaining the highest standards of security and privacy regarding sensitive personnel and financial data - Communication - Skilled at and loves keeping everyone informed about what is going on and can do so succinctly, clearly, and compellingly. This includes written and verbal communication - Analytical - Utilizes data and quantitative/qualitative feedback to drive decision-making and support the mission & financial health of the organization - Financial Accuracy

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