Part-Time Fitting Room Specialist (Day-Time Availability)

Responsibilities

• Affirms customers receive world-class customer service and attention in fitting rooms.
• Answers all incoming calls in a friendly, professional, and pleasant manner.
• Assists customers and transfers calls to appropriate associates or areas for further assistance.
• Performs general office duties such as mail service, sorting, and delivering mail.
• Makes signs for all shops and assists in various projects for leadership team members.
• Develops product knowledge and collaborates with sales associates to achieve daily selling goals.
• Monitors and checks customers in and out of fitting rooms, ensuring proper merchandise handling.
• Answers questions regarding merchandise locations, prices, and uses.
• Contributes to a positive work environment fostering pride in being part of a winning team and promoting personal growth.
• Demonstrates strong organizational, attention to detail, multitasking, and problem-solving skills.
• Behaves professionally in appearance and attitude, contributing to a positive team atmosphere and treating others with respect and consideration.
• Follows Scheels' policies and procedures.
• Communicates effectively both verbally and in writing.

Requirements

• Genuinely and consistently treats co-workers, customers, and business partners as the most important person, including maintaining eye contact, smiling, and saying "thank you."
• Cultivates a deep desire to become an expert in their role, applying knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels.
• Arrives to work and meetings 10 minutes early.
• Teaches-ability: consistent eagerness to listen, learn, apply knowledge, and accept critical feedback; adapts to a changing work environment; applies basic math, grammar, punctuation, and spelling skills.
• Meets Scheels' dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners.
• Operates with efficiency, demonstrating pride and ownership of their work while meeting expected deadlines.

Education & Experience

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED), and 1-3 months of related experience or training, or an equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Wage

Minimum starting wage is $*****/Hour.

Schedule

Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 20 hours.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.