Fitting Room Specialist - Part Time

Responsibilities

• Affirms customers receive world-class customer service and attention in fitting rooms.
• Answers incoming calls in a friendly, professional, and pleasant manner.
• Assists customers and transfers calls to appropriate associates or areas for further assistance.
• Performs general office duties such as mail service, sorting, and delivering mail.
• Makes signs for all shops and assists in creating daily pocket schedules.
• Assists in various projects for leadership team members.
• Develops product knowledge and collaborates with sales associates to achieve daily selling goals.
• Monitors merchandise amounts in fitting rooms and prepares it for return to the selling floor.
• Answers questions about merchandise locations, prices, and uses.
• Contributes to a positive work environment fostering pride in being part of a winning team and promoting personal growth.
• Demonstrates strong organizational, attention to detail, multitasking, and problem-solving skills.
• Behaves professionally in appearance and attitude, contributing to a positive team atmosphere and treating others with respect and consideration while following Scheels’ policies and procedures.
• Communicates effectively both verbally and in writing.
• Completes basic mathematical equations.
• Promotes the Scheels Visa Rewards card and explains its benefits.

Requirements

• Customer Service: Genuinely and consistently treats co-workers, customers, and business partners as the most important person, including maintaining eye contact, smiling, and saying “thank you.”
• Culture: Approaches daily tasks, projects, and follow-up communications with energy and a sense of urgency, cultivating a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Team Mentality: Shows genuine interest and action in helping others before themselves, regardless of recognition or reward, and teaches-ability, consistent eagerness to listen, learn, apply knowledge, and accept critical feedback.
• Physical Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift up to 50 pounds occasionally, 30 pounds frequently, and up to 10 pounds constantly to move objects.
• Safety: Follows all safety procedures and performs job duties in a way that minimizes the risk of injury.

Education & Experience

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift up to 50 pounds occasionally, 30 pounds frequently, and up to 10 pounds constantly to move objects. Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Schedule

Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 20 hours.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.