Part-Time Evening Fitting Room Specialist

Responsibilities

• Assures customers are receiving world class customer service and attention in the fitting rooms
• Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
• Affix daily pocket schedules, make signs for all shops
• Assist in various projects for members of the Leadership team as needed
• Develop product knowledge and partners with sales associates to help achieve daily selling goals
• Focus on fashion trends
• Check customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room
• Prepare merchandise (buttons, zips, etc.) to return to the selling floor
• Be knowledgeable to answer questions converting location, price and use of merchandise
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Requirements

• Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
• Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Apply concepts of basic math, grammar, punctuation and spelling
• Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Qualifications

• The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.