Part-Time Fitting Room Specialist

Responsibilities

• Affirms customers receive world-class customer service and attention in fitting rooms.
• Answers incoming calls in a friendly, professional, and pleasant manner.
• Assists customers and transfers calls to appropriate associates or areas for further assistance.
• Performs general office duties such as mail service, sorting, and delivering mail.
• Makes signs for all shops and creates daily pocket schedules.
• Assists in various projects for leadership team members.
• Develops product knowledge and collaborates with sales associates to achieve daily selling goals.
• Monitors and prepares merchandise for return to the selling floor.
• Answers questions about merchandise usage and location.
• Ensures the work environment fosters a sense of pride and teamwork.
• Demonstrates strong organizational and attention-to-detail skills.
• Behaves professionally in appearance and attitude, contributing to a positive team atmosphere.
• Treats others with respect and follows Scheels’ policies and procedures.
• Communicates effectively both verbally and in writing.
• Promotes the Scheels Visa Rewards card and explains its benefits.

Requirements

• Genuinely treats co-workers, customers, and business partners with respect and appreciation.
• Has a genuine “Thank you” and maintains eye contact during interactions.
• Approaches daily tasks with energy and urgency.
• Show respect and appreciation for others and Scheels.
• Arrives to work and meetings 10 minutes early.
• Teaches-able, eager to listen, learn, apply knowledge, and accept feedback.
• Adapts to a changing work environment.
• Applies basic math, grammar, punctuation, and spelling skills.
• Meets Scheels’ dress and grooming expectations.
• Follows all safety procedures and performs duties to minimize injury risk.

Physical Requirements/Lifting Requirements

• Sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push, pull, lift up to 50 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly.
• Perform medium work tasks.
• Follows safety procedures and minimizes injury risk.

Education & Experience

The ideal candidate has a minimum of a high school diploma or general education degree (GED), 1-3 months of related experience or training, or an equivalent combination of education and experience.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels provides reasonable accommodations for qualified individuals when appropriate.