Part Time Fitting Room Specialist

Responsibilities

• Affirms customers receive world-class customer service and attention in fitting rooms.
• Answers all incoming calls in a friendly, professional, and pleasant manner.
• Knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas.
• Affords general office duties such as mail service, sorting, and delivering mail to appropriate individuals/departments.
• Creates daily pocket schedules and signs for all shops.
• Supports various projects for members of the Leadership team as needed.
• Develops product knowledge and collaborates with sales associates to achieve daily selling goals.
• Monitors and checks customers in and out of rooms, ensuring proper merchandise management.
• Answers questions regarding merchandise location, price, and usage.
• Contributes to a positive work environment fostering pride in being part of a winning team and promoting personal growth.
• Demonstrates strong organizational, attention to detail, multitasking, and problem-solving skills.
• Behaves professionally in appearance and attitude, contributing to a positive team atmosphere and treating others with respect and consideration.
• Follows Scheels' policies and procedures.
• Communicates effectively through excellent written and verbal skills.
• Completes basic mathematical equations.
• Promotes the Scheels Visa Rewards card and explains its benefits.

Requirements

• Customer Service: Genuinely and consistently treats co-workers, customers, and business partners with respect and appreciation.
• Culture: Approaches daily tasks, projects, and follow-up communications with energy and urgency.
• Mentorship: Cultivates a deep desire to become a knowledge expert in their role, applying knowledge and experience with impact.
• Team Mentality: Shows genuine interest and action in helping others before oneself, regardless of recognition or reward.
• Teachable: Consistently eager to listen, learn, apply knowledge, and accept critical feedback.
• Adaptable: Adapts to a changing work environment.
• Physical Requirements: Must be able to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Physical Lifting: Exert up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Education & Experience: Minimum of a high school diploma or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

• Sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Exert up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Wage

Minimum starting wage is $*****/Hour.

Schedule

• Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10a.m. and 6p.m., Sunday.
• Schedule may include varied hours, evenings, weekends, and holidays.
• Must be available minimum of two weekends a month.
• Average hours per week is 20 hours.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.