Part Time Branch Ambassador - New Jersey Market

Overview

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

What You’ll Actually Do

• Embody our culture of outstanding hospitality by helping clients navigate our latest tools and empowering them to reach their financial goals.
• Execute high-volume cash transactions with 100% accuracy, maintaining a "compliance-first" mindset.
• Educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments.
• Identify and address personal or business goals, pairing them with the right digital tools or banking solutions.
• Maintain a fluid workspace, moving between cash drawers and digital demos as needed.

What You Bring

• A natural gift for making people feel welcome and heard.
• Tech fluency, being an early adopter of apps and digital tools.
• Precision and attention to detail.
• Adaptability to a fast-paced environment.
• A genuine passion for helping people thrive in an evolving digital world.

Why Join Us?

• A comprehensive benefits package designed to fuel your journey.
• Investment in your confidence, service mindset, and professional growth.
• Tools to be stronger in your role and more effective in showing up every day.

The Perks

• Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance.
• Paid Time Off.
• Education Assistance.
• Mental Health support.
• Back-up Child or Elder Care.
• And much more!

Essential Functions (Included, but not limited to)

• Process transactions with outstanding hospitality.
• Ensure all security, audit, BSA/AML, and federal regulatory standards are met with precision.
• Educate clients on digital tools and banking solutions.
• Identify and address personal or business goals.
• Maintain a warm and efficient presence in the space.

Basic Qualifications

• A High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• An Associate’s degree.
• 2+ years of Retail or Customer-facing experience.
• Proficient in G-Suite.
• Strong written and oral communication skills.

Preferred Qualifications

• A Bachelor’s degree.
• Experience in a leadership role.
• Experience in a fast-paced, high-volume environment.
• Experience with customer relationship management systems.