Part Time Branch Ambassador - New Jersey Market

Overview

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

What You’ll Actually Do

• Embodiment of our culture of outstanding hospitality
• Relationship-building with friendly, attentive service and digital innovation
• Navigating latest tools to help clients achieve financial goals
• Identifying and addressing personal or business goals with the right digital tools
• Greeting customers and ensuring a warm, community-focused atmosphere

What You Bring

• Curious and empathetic individual
• Tech-savvy and early adopter of digital tools
• Precision and attention to detail
• Adaptable and comfortable with a "fluid" workspace
• Curious and always looking to improve the customer journey

Why Join Us?

• Inclusive environment investing in your confidence, service mindset, and professional growth
• Comprehensive benefits package including medical, dental, vision, flexible spending accounts, life and disability insurance, paid time off, education assistance, matching 401(k), parental leave, mental health support, and backup child or elder care
• Opportunities to support branches within a 50 mile radius and work flexible schedules

The Perks

• Day 1 coverage for medical, dental, vision, and prescriptions, plus flexible spending accounts
• Paid time off
• Education assistance
• Mental health support
• Back-up child or elder care
• And much more!

Essential Functions (Included, but not limited to)

• Executing high-volume cash transactions with 100% accuracy
• Maintaining a "compliance-first" mindset to ensure all security, audit, BSA/AML, and federal regulatory standards are met
• Educating clients on how to leverage mobile banking, remote deposit capture, and contactless payments
• Identifying and addressing personal or business goals with the right digital tools or banking solutions
• Greeting customers and ensuring a warm, community-focused atmosphere

Basic Qualifications

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience
• Average of 2+ years of Retail or Customer-facing experience
• Associate’s degree
• Proficient in G-Suite

Preferred Qualifications

• Associate’s degree
• 2+ years of Retail or Customer-facing experience