Part Time Branch Ambassador - New Jersey Market

Overview

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

What You’ll Actually Do

• Embodiment of our culture of outstanding hospitality
• Relationship-building with friendly, attentive service and digital innovation
• Helping clients navigate latest tools and empower them to achieve financial goals
• Anticipating needs, solving problems before they arise, and having a genuine passion for helping people thrive in an evolving digital world
• Executing high-volume cash transactions with 100% accuracy
• Mentoring clients in digital tools and banking solutions
• Identifying personal or business goals and pairing them with the right tools
• Greeting customers and balancing efficiency with warmth

What You Bring

• Curious and empathetic
• Tech-savvy
• Precision and attention to detail
• Adaptable and comfortable with a "fluid" workspace
• Curious about the "why" behind the "how"

Why Join Us?

• A comprehensive benefits package designed to fuel your journey
• Investment in your confidence, service mindset, and professional growth
• Tools to be stronger in your role and more effective in showing up every day

The Perks

• Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
• Paid Time Off
• Education Assistance
• Mental Health support
• Back-up Child or Elder Care
• And much more!

Essential Functions (Included, but not limited to)

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience
• Associate’s degree
• 2+ years of Retail or Customer-facing experience
• Proficient in G-Suite
• Strong written and oral communication skills

Basic Qualifications

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience

Preferred Qualifications

• Associate’s degree
• 2+ years of Retail or Customer-facing experience
• Proficient in G-Suite