Part Time Assistant Manager Manufactured Housing Community

About the role

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity.

We are seeking a dedicated Assistant Manager to support the operations at Ridgewood Estates, a 200‑unit manufactured housing community located in Layton, UT. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Pay

$22.00 – $26.00 per hour, depending on qualifications, education, and prior experience.

Schedule

Monday – Friday, 12:00 pm – 5:00 pm (Part‑time, 25 hours per week).

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Assist the Community Manager with rent collection, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedures
• Handle administrative functions and preparation of reporting documentation
• Monitor and direct rental activity, on‑site marketing activities, and maintain in‑depth knowledge of the local market
• Meet with and respond to resident concerns, requests, and complaints
• Monitor home‑site curb appeal, model appearance, and signage
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Maintain a high level of professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walk the property daily to ensure common areas are in good condition
• Work to ensure residents have a clean, safe, and well‑maintained community
• Perform annual or more frequent inspection of units and follow‑ups

Requirements

• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem‑solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Ability to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (e.g., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Valid driver’s license

Skills

• Bilingual in Spanish and English (preferred but not required)

Benefits

• 401(k) with company match
• Accrued paid time off (PTO) at 1 hour per 30 hours worked
• Critical Illness and Accident benefits
• Employee Assistance Program through ComPsych
• Employee Referral Program