Assistant Community Manager Manufactured Housing Communities

Investment Property Group is a private real‑estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including multifamily, manufactured homes, and RV communities. The company is committed to employee engagement, professional development, and a culture rooted in integrity.

Position Overview

Assistant Community Manager supporting operations at two manufactured‑housing communities in Auburn, WA: Skylark Village Estates 1 (141 homes, senior community) and Skylark Village Estates 2 (116 homes, all‑age community). The role involves sales, leasing, resident relations, rent collection, administrative tasks, and coordination of maintenance requests.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Drive daily sales and marketing efforts to promote and sell available homes.
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm.
• Manage and host open houses on weekends as needed.
• Attend after‑hours marketing events with flexible weekday hours to maintain a 40‑hour work week.
• Assist the Community Manager with rent collection, bank activities, transaction documentation, and delinquent rent procedures.
• Perform administrative functions and prepare reporting documentation.
• Monitor rental activity, on‑site marketing, and maintain in‑depth knowledge of the local market.
• Meet with and respond to resident concerns, requests, and complaints.
• Monitor home‑site curb appeal, model appearance, and signage.
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently.
• Maintain a high level of professionalism, integrity, and respect when interacting with residents, team members, vendors, and stakeholders.
• Attend and participate in professional activities, meetings, organizations, and regulatory agency inspections.
• Walk the property daily to ensure common areas are in good condition.
• Ensure residents have a clean, safe, and well‑maintained community.
• Perform annual or more frequent unit inspections and follow‑ups.

Requirements

• 1+ years experience assisting at a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills and ability to foster positive resident relationships.
• Exceptional time management, problem‑solving, and conflict‑resolution abilities.
• Experience with rent collection and delinquency management.
• Ability to identify improvement opportunities and enhance efficiency, productivity, and profitability.
• Excellent customer service, responsiveness to tenant needs, and community engagement.
• Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant homes and maintain high occupancy rates.
• Proficiency with property management software (e.g., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central).
• Valid driver’s license.

Preferred Qualifications

• Strong sales and marketing abilities to attract, engage, and close prospective buyers.
• Self‑motivated with the ability to prioritize and manage tasks effectively with minimal supervision.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Life insurance and Health Savings Account.
• Employee Assistance Program.
• 401(k) with company match.
• Accrued four weeks of paid time off (PTO).

Pay

$24.00 – $28.00 per hour, depending on qualifications, education, and prior experience.

Schedule

Monday – Friday (with occasional weekend open houses and after‑hours marketing events as needed).