Assistant Community Manager Manufactured Housing Community

About the Company

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

Position Overview

We are seeking a dedicated Assistant Community Manager to support the operations at a manufactured housing community, Richland Mobile Home Park (334 homes), located in Richland, WA. The role includes assisting with leasing activities, resident relations, rent collection, compliance with property policies and procedures, administrative tasks, coordinating maintenance requests, and helping maintain a high level of satisfaction among residents and prospective tenants.

Key Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Drive daily sales and marketing efforts to promote and sell available homes within the community.
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm.
• Work occasional weekend hours, as needed, to support open houses, pool operations and assist with the RV site (with flexible weekday hours to maintain a 40‑hour work week).
• Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently.
• Oversee rent collections, maintain accurate ledgers, manage follow‑up on delinquent accounts, and coordinate eviction proceedings as necessary.
• Assist with the application and leasing process for new move‑ins and renewals and wait‑list management, ensuring accuracy, compliance, and a positive resident experience.
• Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well‑maintained; document findings and take appropriate corrective action.
• Perform annual or more frequent inspections of units and follow‑ups; document findings and take appropriate corrective action.
• Meet with and respond to resident concerns, requests, and complaints.
• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Requirements

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem‑solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Ability to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property.
• Excellent customer service, responsiveness to tenant needs, and community engagement.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
• Proficiency in property management software (e.g., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central).
• Valid driver’s license.

Benefits

• Medical, Dental, and Vision insurance.
• Life Insurance.
• Health Savings Account.
• Employee Assistance Program.
• 401(k) with company match.
• Accrued 4 weeks of paid time off (PTO).

Pay

$24.00 – $28.00 per hour, depending on qualifications, education, and prior experience.

Schedule

Monday – Friday; 8 am – 5 pm with occasional weekend hours as needed.