Parking Operations Account Manager - Ontario/Anaheim Metro Area

About the role

The Parking Operations Account Manager oversees day-to-day activities related to parking garage and surface lot management. Responsibilities include maintaining relationships with clients, completing financial reports, managing software and billing systems, and directing projects related to physical operations.

Responsibilities

• Cultivate and maintain positive, strong relationships with clients, including responding to client requests and concerns and attending meetings with property owners and real estate management organizations
• Complete weekly financial reports and monthly projections, communicating with executive leadership
• Maintain parking software and billing systems
• Maintain familiarity with access and revenue control system hardware and software
• Direct projects related to the physical operation of parking garages and surface lots including cleaning, repair, equipment maintenance and security
• Maintain a first class operation at all times
• Engage in the development of location-level financial and operational goals
• Develop and execute marketing and operating strategies and participate in market research and new business development
• Manage all parking personnel, including recruiting, training, evaluation, and salary administration
• Comply with and enforce Premium Parking company policies
• Develop and maintain positive tenant relations
• Manage all aspects of the tenants’ parking, including rent roll maintenance, contract files, and lease provision compliance
• Lead Special Event planning and execution
• Promote Premium Parking and participate in market research and new business development

Requirements

Minimum qualifications include parking management experience (preferred, but not required), ability to lead and motivate team members, detail-oriented and well-organized, valid license with 3+ years driving experience, no major violations in the past 7 years, no more than two minor violations in the past year, and no suspensions within the last 3 years.

Qualifications

Competitive Medical, Dental, Vision, & Life Insurance
Paid Time Off
Monthly Commute and Mobile Phone Stipend
Tuition Reimbursement
Disability Insurance (Short & Long Term)
Accidental & Critical Illness Coverage
Pet Insurance

Skills

Strong customer service skills and abilities
Multi-tasking and working independently
Professional communication both verbally and in writing
Collaboration and problem-solving
Rational systems application
Data analysis and interpretation
Calm demeanor in emergency situations
Sense of urgency and timeliness

Benefits

What We Offer: See above under Qualifications.

Pay

Details TBD.

Schedule

Details TBD.