PARKING MANAGER - HOTEL

Ace Parking has been a leader in parking management for over 72 years, built on a foundation of respect, courtesy, and a deep commitment to clients, partners, guests, and team members. As one of the largest privately held management companies, we combine decades of experience with a passion for innovation to thrive in today’s marketplace.

About the role

• Ensure parking policies and procedures meet expectations and established standards while maximizing profitability and minimizing financial exposure.
• Participate in hiring, training, coaching, and counseling team members to maintain performance standards across multiple locations.
• Plan and direct special event activities, coordinating with other Supervisors and Directors as needed.
• Respond to and resolve guest or visitor complaints, vehicle claims, and service discrepancies.
• Maintain ongoing communication with property management, customers, and guests.
• Monitor production levels and performance to implement cost-reduction initiatives while fostering cooperation among locations and departments.
• Maintain a safe and clean work environment by educating team members on equipment use and resources.
• Handle call-offs and assist with scheduling as necessary.
• Perform diagnosis and preventative maintenance.

Requirements

• Bachelor’s degree preferred, but not required.
• One year of supervisory experience required.
• Prior parking experience is a plus, but not required.
• Must be willing to work a flexible schedule, including weekends.
• Must have and maintain a valid driver’s license.
• Must be able to drive a manual transmission vehicle.
• Excellent customer service skills.
• Exceptional oral and written communication skills.
• Knowledge of and working skills in Microsoft Office Suite.
• Ability to multi-task in a fast-paced environment.
• Ability to work in a high-energy environment, handle multiple tasks, and meet time constraints.

Benefits

• Medical, dental, vision, and life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts for full-time, eligible employees.
• 401k retirement plan.
• Vacation and sick leave for full-time and part-time employees.
• Holiday pay for full-time and part-time employees.
• Discount programs.

Pay

$33.00 – $37.00 per hour plus bonus.