Overnight Grocery Associate

Job Summary

Aids the department manager in achieving sales and profit targets set for the department. Restocks products overnight. Enhances customer confidence and loyalty through consistent and compliant operations. Ensures fresh, appealing products and provides courteous, knowledgeable, and prompt service. Values diversity and fosters an inclusive environment.

About the Role

Assists in meeting departmental sales and profit goals. Replenishes stock during overnight hours. Promotes and executes consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable, and prompt service. Embraces diversity and supports an inclusive environment.

Responsibilities

• Creates an environment where customers feel welcome, important, and appreciated to build and retain customer confidence and loyalty.
• Maintains department merchandising according to plans. Ensures shelves are stocked with adequate product availability, freshness, and product rotation.
• Offers customers assistance in finding or suggesting products.
• Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
• Adheres to all local, state, and federal laws, and company guidelines.
• Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory.
• Reviews/inspects products for quality and freshness and takes appropriate action with those items.
• Ensures products are held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
• Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
• Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.

Qualifications

• Education: High School / GED
• Language: English
• Experience: 0 - 3 years minimum supervisory experience
• Knowledge, Skills & Abilities: Strong customer service skills, exceptional interpersonal, motivational, and communication skills, authorization to work in the United States or the ability to obtain the same, successful completion of pre-employment drug testing and background check.

Disclaimer

Performs other job-related duties as assigned.