Overnight Grocery Associate

About the Role

Assists the department manager in reaching sales and profit goals. Replenishes product throughout the store during overnight hours. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable, and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Responsibilities

• Service (70% of time):
  • Creates an environment that enables customers to feel welcome, important, and appreciated to build and retain customer confidence and loyalty.
  • Ensures the department is merchandised per plan.
  • Delivers daily conditions that meet company expectations for on-shelf product availability, freshness, product rotation, inventory levels, stocking (including maintaining POG integrity and shelf price tags/signage), ordering, and cooler/freezer conditioning.
  • Offers customers assistance in finding or suggesting products.
• Leadership (10% of time):
  • Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
  • Adheres to all local, state, and federal laws and company guidelines.
• Financial (10% of time):
  • Maintains awareness of inventory/stocking conditions and reports discrepancies.
  • Reviews/inspects products for quality and freshness and takes appropriate action.
  • Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
• Compliance/Safety (10% of time):
  • Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
  • Adheres to regulatory compliance requirements for food safety, USDA, Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
  • Executes all product recalls and withdrawals in a timely manner, ensuring items are secured and removed from customer access.
  • Reinforces safety programs by complying with safety procedures and inspecting/identifying unsafe conditions to report to store management.
  • Notifies management of customer or employee accidents.
  • Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Ensures adherence to wage and hour policies and regulations.
  • Cultivates a culture of safety within the store.
  • Ensures self and all associates are working safely and have received necessary safety training.
  • Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized.
  • Ensures equipment is in good repair; reports and assists with remediation of safety hazards within the department.
• Performs other job-related duties as assigned.

Requirements

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.

Qualifications

• Education: High School diploma or GED (preferred).
• Language: English required; Spanish preferred.
• Experience: 0–3 years of relevant experience; supervisory experience preferred.

Physical Demands & Working Conditions

• Physical Demands:
  • Regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or feet.
  • Frequently required to reach at waist level or overhead, carry, push, or lift loads up to 50 lbs.
  • Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 30 ft.
  • Pulling requirement: 250 lbs.
• Working Conditions:
  • Exposure to indoor, outdoor, cold, freezing, heated, and wet/humid conditions.
  • Frequent twisting of back and/or neck, walking on slippery or cluttered surfaces, and working with hazardous equipment.
  • Occasional exposure to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.
• Equipment Used:
  • Cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, material handling equipment (racks, carts, pallet jacks, shopping carts).
  • Preferred: baler/compactor, box cutter.
• Personal Protective Equipment: Goggles, gloves, back brace.

Schedule

Varied shifts, including overnight hours. Occasional overnight travel may be required.