Overnight Admissions Coordinator

Responsibilities

• Connect & Assess: Review, assess, and link callers with information about our mental health services.
• Crisis Management: Triage crisis phone calls, assess for safety, and complete safety planning as needed.
• Provide county crisis resources to those in need.
• Screens & Schedule: Complete Mental Health Screens over the phone and schedule Admission Diagnostic Assessments and intake appointments for both program and outpatient clinic services.
• Referral Coordination: Facilitate internal and external direct referrals to our services, consulting with physicians as needed to ensure smooth transitions into our programs.
• Monitor & Follow Up: Keep an eye on online channels for patient inquiries through our website and follow up with patients as appropriate.
• Customer Relations: Provide effective customer relations in line with PrairieCare policies, ensuring a supportive and compassionate experience for all callers.

Qualifications

• A high school diploma or equivalent is required.
• A bachelor's degree or two (2) years of applicable experience in the behavioral health field is preferred.
• Experience in triage of psychiatric emergencies is preferred.
• Working knowledge of behavioral health and insurance verification process is preferred.
• Knowledge of DSM-5 criteria, possess interviewing and assessment skills, and display a professional attitude in all aspects of performance.
• Oriented and educated in gender, cultural differences, and age-appropriate care for psychiatric and chemical dependency services.
• Must possess skills to communicate clearly and effectively with Clinicians.
• Must have computer skills using Microsoft Office Products including Word and Outlook.
• Ability to smoothly and rapidly shift between dissimilar tasks.
• Ability to communicate well both verbally and in writing.
• Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations.
• Ability to make effective decisions while in stressful situations and circumstances.

Pay

Compensation for this role ranges from $22-$28 per hour depending on education and experience.

Schedule

(Overnight) Sunday-Wednesday (7PM - 5:30AM CST)

Benefits

• Medical/Dental/Vision
• Company paid life insurance
• Paid time off including sick time
• Voluntary Short term and long-term disability
• 401K with company match
• Flexible spending accounts
• Tuition Reimbursement
• Student Loan Repayment

About Us

Join PrairieCare: Transform Lives Through Meaningful Work! Are you ready to embark on a rewarding career in psychiatric healthcare? At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job—you'll discover a fulfilling career path in the mental health field. If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at PrairieCare. Together, we can make a profound difference in the lives of those we serve!

Equal Opportunity Employer

PrairieCare is an Equal Opportunity Employer/Equal Opportunity Employer Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.