Admissions Coordinator

About the role

A compassionate and customer-focused Admissions Coordinator is needed to join Trustbridge Hospice's team in West Palm Beach. This full-time position supports the admissions process and ensures a seamless, empathetic experience for patients and families.

Responsibilities

• Facilitate the conversion of referrals to admissions through the intake process.
• Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.
• Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
• Maintain accurate records and documentation in accordance with organizational policies.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Requirements

• Associate degree preferred.
• Three (3) years of experience in healthcare administration or customer service.
• Knowledge of hospice or home health programs preferred, with willingness to develop clinical understanding.
• Ability to handle a high call volume.
• Strong communication, organization, and computer skills.

Qualifications

Trustbridge Hospice is a community-based nonprofit that provides 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

Skills

Not specified.

Benefits

• Fair, Competitive Pay
• Comprehensive Benefits
• Industry-Leading PTO
• Growth That Lasts
• Mission That Matters

Pay

Not specified.

Schedule

Full-time, Monday through Friday, 10:00 a.m. – 6:30 p.m.