Outside Sales - Forklift Parts & Service Representative

Are you passionate about sales, driven by results, and eager to make a meaningful impact in the material handling industry? Do you love building long-lasting relationships? Are you driven to win? If so, we would love to hear from you!

About the role

Pape’ Material Handling, a premier capital equipment dealer in the West, is seeking a motivated outside salesperson to join our team. In this role, you will serve as a trusted advisor to customers, selling forklift parts and service packages, and ensuring our customers’ equipment operates at peak performance throughout its lifecycle. Once the customer purchases a forklift from us, you take the lead in keeping them running strong. You’ll serve as the vital link between Pape’s Parts and Service Departments and the customers who depend on our trucks every day.

Responsibilities

• Drive relationship-based sales by understanding customer needs, building rapport, and becoming their go-to resource for all things parts and service.
• Provide tailored solutions by recommending the right parts, maintenance, and service packages to maximize uptime and reliability.
• Proactively manage accounts, identify opportunities to grow sales, and help customers avoid costly downtime through preventative care.
• Collaborate internally with our technical teams to ensure the highest levels of customer satisfaction and product support.

Requirements

• Self-motivation and the desire to win.
• Excellent communication skills, including the ability to form strong relationships with customers.
• Experience planning, developing, and executing sales action plans.
• Knowledge and experience in material handling equipment parts and service.
• Experience working with CRM software, sales tracking tools, and basic business reporting.
• Driver’s license with a good driving record.

Benefits

• 401(k) & Roth 401(k) Retirement Plans with Company Match.
• Medical, Dental, Vision, and Prescription Insurance.
• Flexible Spending Accounts (Flex Plans).
• Life Insurance; Short- and Long-Term Disability Insurance.
• Employee Assistance Program.
• Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans: 80 hours of vacation (prorated for new hires), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Vacation time increases with seniority.
• Advancement opportunities with a focus on promoting from within.
• Stability and reputation as a family-owned, fourth-generation company with over 160 locations and 85+ years of experience.
• Access to the largest equipment inventory in the West and an unparalleled parts inventory.
• Open-door policy where your voice will be heard and your opinions matter.
• Training and mentoring to prepare you for your role and continued learning.

Pay

Salary + Commission

The Pape’ Group maintains a drug-free workplace and requires candidates to successfully pass a pre-employment drug test.