Outside Sales & Design Consultant

Responsibilities

• Consistently meets or exceeds personal sales goals, lead to sold conversion and positive customer net promotor surveys
• Establishes trust, rapport and understands customer needs to design and present projects and customized plans in a clear and professional manner
• Manages and maintains multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
• Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store
• Serves as a liaison between customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation
• Remains current and adheres with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation
• Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration
• Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
• Maintains discretion related to all confidential/sensitive company and customer information

Requirements

• College degree preferred
• 2-5 years of outside sales experience preferred; experience with custom spaces or custom closets a plus
• Proven track record of exceeding sales goals with a strong drive for continual success
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
• Strong relationship-building skills with the ability to connect with local interior designers, realtors, home builders, and other community partners
• Commitment to delivering exceptional customer experiences and closing projects through a consultative, customer-centered approach
• Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
• Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; design tools; and Windows-based systems, with strong overall technical skills
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
• Ability to work within and exemplify The Container Store brand which we describe as fun, authentic, and team-focused
• Must be at least 18 years of age

Skills

• Microsoft Outlook
• Word
• Excel
• Design tools
• Windows-based systems

Benefits

Rewarding pay to recognize the value you bring to the team. $35,000 base draw, upwards of $120,000 total take home pay with uncapped commission.

Competitive health, dental, and vision plansto keep you and your loved ones well.

401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.

Unique "1equals3" websitefor easy access to your benefits information and company updates.

Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For Our Full-time Associates, We Offer Even More Peace-of-mind benefits:

• Basic life insurance
• Disability insurance options
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Flexible spending accounts (FSAs)

Family-focused support:

• Considerate parental leave policies
• Adoption and surrogacy assistance
• Fertility & maternity support program

Work-life balance boosters:

• Paid holidays
• Gym membership discounts
• A qualified transportation benefits program to save on commutes.

Discounts galore:

• Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).

Recognition you deserve:

• We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.

Thriving with diversity:

• Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all!

• We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.