Outside Sales & Design Consultant

Responsibilities

• Mets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home
• Establishes trust, rapport, and understands customer needs to design and present projects and customized plans in a clear and professional manner
• Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
• Develops clientele and new leads through ongoing customer relationships, networking, and referrals
• Buys relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals
• Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
• Maintains discretion related to all confidential/sensitive company and customer information

Requirements

• College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
• Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
• Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
• Must be at least 18 years of age

Experience and Skills

• Willingly works in a smoke-free, drug-free environment
• Complies with the Americans with Disabilities Act