Outside Sales & Design Consultant

The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes and select small to mid-sized business environments. This role designs and sells custom spaces to customers in their homes and business locations by appointment, managing all phases of customer projects from consultation to installation for a seamless experience. Consultants build repeat clientele, generate referrals, and create their own leads while developing B2B and trade relationships with property managers, builders, real estate professionals, and small commercial clients to drive long-term partnerships and recurring revenue.

About the Company

Established in 1978, The Container Store is the leading specialty retailer of storage and organization products in the United States. We provide creative, multifunctional, customizable storage solutions that help customers save time, save space, and improve their quality of life. Our culture is built around Foundation Principles that guide our relationships with employees, vendors, customers, and communities.

Responsibilities

• Meet or exceed sales goals, conversions, and positive customer surveys by designing and selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients.
• Establish trust and rapport with customers to understand needs, then present customized plans in a clear and professional manner.
• Manage multiple, simultaneous customer projects with high attention to detail, accuracy, and timely follow-up.
• Develop clientele and new leads through ongoing customer relationships, networking, referrals, and professional partnerships.
• Build relationships within the local community by connecting with interior designers, home builders, realtors, property managers, and senior living professionals.
• Identify, develop, and manage small to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
• Arrive promptly to all scheduled appointments and attend installations as needed to ensure a positive customer experience and identify referral opportunities.
• Maintain discretion regarding all confidential and sensitive company and customer information.

Requirements

• College degree preferred; 2-5 years of outside sales experience preferred, with custom spaces or closets experience a plus.
• Self-starter with strong organizational skills, creativity, and a solutions-oriented mindset for white-glove customer service.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.
• Professional appearance and demeanor, with excellent verbal and written communication skills.
• Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt to shifting priorities.
• Proficiency in Microsoft Outlook, Word, Excel, Salesforce, AutoCAD-based design tools, and Windows-based systems.
• Reliable transportation for customer appointments within a 100-mile travel radius; must maintain valid automobile insurance and meet state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed.
• Must be at least 18 years of age.

Pay

This full-time exempt position offers an 8-week paid training program, followed by a $35,000 base draw and uncapped commission, with total take-home pay potential of upwards of $120,000.

Benefits

We offer a comprehensive benefits package that includes health insurance and supports work-life balance, career growth, and overall well-being.