Our House Case Manager

About the role

The Case Manager is responsible for providing intensive home-based intervention case management services using a Trauma-Informed Care approach to provide service planning and documentation of services for assigned caseload. The role also involves providing crises intervention, developing and monitoring Individual Treatment Plans, and assisting with community resource connections.

Responsibilities

• Provide intensive home-based intervention case management services using a Trauma-Informed Care approach to provide service planning and documentation of services for assigned caseload.
• Respond promptly and professionally to crises situations with clients at the office, during home visits and on phone calls (within business hours) using independent judgement and discretion.
• Develop, monitor, and review Individual Treatment Plans designed to increase strengths, address needs, and reduce conflict in the home.
• Provide linkages to community resources for clients to assist with enrollment in public assistance, childcare assistance, employment assistance, medical needs, and support in obtaining critical documents such as birth certificates and SS/ID cards and transportation needs.
• Absorb and implement BCFS HHS safety protocols including evacuating with children and other staff in case of an emergency.
• Mandated reporter - Report any suspected abuse or neglect to the program supervisor and all appropriate state and county enforcement agencies.
• Attend and participate in staff meetings, in-service training, and UCAP events.
• Participate in weekly face to face or phone supervision with the supervisor.
• Frequent travel to assist clients with community resource connections as needed.
• Meet all deadlines required by program supervisor and state/federal partners.

Requirements

• Required - Bachelor or undergraduate degree from an accredited university, in one of the following areas: Social Work, Sociology, Psychology, Counseling, or Criminal Justice.
• Required - 2 years of experience providing direct case management services. A master’s degree in a social service-related field may be used to substitute for one year of experience.
• Required - 1 year of experience providing intensive in-house-based interventions.

Qualifications

• Maintain licenses and certificates required for the including but not limited to: □ First Aid □ CPR
• □ LMFT, LPC, LCSW, LMFT-A, or LPC-I
• □ Other
• Pass a pre-employment drug screen, random drug screens and maintain emotional control, and professional composure, at all times.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
• Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. Communicate effectively in writing and verbally. Work in a fast-paced environment. Maintain computer literacy required to meet the responsibilities of the position. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. Travel as needed. Manage time effectively and efficiently. Bilingual preferred (Spanish)

Skills

• Maintain licenses and certificates required for the including but not limited to: □ First Aid □ CPR
• □ LMFT, LPC, LCSW, LMFT-A, or LPC-I
• □ Other

Benefits

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Pay

Salary range: $40,000 - $50,000 per year

Schedule

Flexible schedule to accommodate client needs and program requirements.