Order Management Specialist

Essential Functions

• Review purchase orders and product specifications for accuracy and compatibility
• Review specifications and floorplans as well as create drawings in CET
• Work closely with customers to resolve specification issues
• Become proficient at and work with multiple design and spec software programs
• Work closely with departmental team as well as other departments
• Work in a fast-paced environment to meet customer expectations and internal goals and timelines
• Produce high-quality output

Qualifications

• Strong organizational skills
• Hightly detailed and technically oriented with a drive for quality and excellence
• Strong interpersonal and written communication skills
• Strong drive for and focus on customer satisfaction
• Capable of working efficiently both independently and collaboratively in a team environment
• Aptitude for learning and problem-solving
• Ability and desire to learn a multitude of software programs
• Ability to work with customers and sales staff
• Adaptable to changing business processes and models

Experience

• A degree or relevant post-secondary education
• Prior experience with CET or other specifying software helpful, but not required