Operations Supervisor, Inbound

Key Responsibilities

• Oversee receiving, returns, putaway, and replenishment operations across multiple shifts.
• Manage inbound scheduling and communication with clients to ensure timely and accurate processing.
• Lead and develop a team of managers, supervisors, and associates—approximately 100+ team members.
• Ensure staff are trained on warehouse management systems (WMS) and standard operating procedures (SOPs).
• Drive inventory accuracy through cycle counts, physical inventories, and shrink reduction strategies.
• Align labor planning with client forecasts and operational capacity, optimizing performance and cost.
• Maintain organized forward pick and reserve locations for over 100,000 SKUs.
• Communicate capacity constraints and operational needs to support company growth and efficiency.
• Foster a safe, collaborative, and high-performing team environment through mentorship and consistent communication.

Who You Are

• A leader with the ability to influence
• A high level communicator both orally and written
• Able to multi-task and adapt to a changing environment
• A Problem Solver
• Team oriented with strong interpersonal skills

What You've Done

• 3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns
• 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.
• Systems experience with WMS, OMS, Excel, and other Office applications.
• High School diploma or GED.
• Top candidates will also have:
• You have successfully utilized data to support decisions and drive success in your responsible areas
• Prior 3PL operations experience.