Operations Specialist, Procurement

Key Responsibilities

• Triage incoming procurement requests and ensure all orders are placed in a timely manner
• Partner with allwhere’s Procurement Manager and Sales teams to build quote requests and make product recommendations as needed
• Manage additional procurement queues, such as catalog maintenance and buy & hold orders as needed
• Act as an OEM product knowledge expert, serving as the go-to resource for internal teams on product specifications, compatibility, and availability
• Act as the liaison between our internal teams and vendors when order status updates are requested
• Maintain sourcing inbox for critical updates, such as tracking information, and update orders in allwhere platform
• Input information into allwhere’s ERP system (Acumatica) to ensure timely and accurate billing to our customers
• Support information gathering when needed to help resolve procurement related escalations
• Recognize when a procurement related issue needs to be escalated and raise to the appropriate party
• Execute daily procurement workflows and surface ideas for process improvement
• Work effectively with stakeholders across multiple levels of the organization in order to achieve business objectives

Qualifications

• Bachelor’s degree
• Strong vendor management skills, attention to detail and ability to multitask
• Excellent written and verbal communication skills
• Data-driven mindset
• Comfort leveraging AI tools (e.g. Claude, Gemini, ChatGPT) to improve workflows and increase productivity
• Ability to collaborate effectively with a diverse team in a fast-paced environment

Nice to Have

• Previous experience in IT, operations, procurement or logistics
• Experience with ABM & Autopilot enrollment
• Experience working with IT OEMs, Value Added Resellers and Distributors