OPERATIONS SERVICES SUPERVISOR – Streets/Trees/Stormwater & Drainage Section

About the role

The City of Gilroy is seeking a dedicated and experienced Operations Services Supervisor to join the Public Works Department, overseeing key functions in the areas of Streets/Trees/Stormwater & Drainage. This is a unique opportunity to lead essential public infrastructure services while playing a meaningful role in shaping the future of our city’s maintenance and operations.

Responsibilities

• Manage a talented team responsible for maintaining and repairing the city’s streets, sidewalks, storm drains, street trees, and flood control infrastructure.
• Directly supervise personnel engaged in maintenance, repair, and installation activities.
• Operate and maintain equipment used in the maintenance of Streets/Trees/Stormwater & Drainage, and support other field operations as needed.
• Inspect, clean, and repair stormwater/drainage lines, paint traffic control markings, install street signs, remove debris and trash, and care for city-owned trees.
• Ensure compliance with regulatory requirements, policies, procedures, and work methods.
• Coordinate activities with other city departments, work closely with external agencies and organizations, and interact with the public.
• Provide day-to-day oversight and supervision, exercise critical thinking, open-mindedness, and creative problem-solving.
• Establish priorities and work on multiple assignments and projects concurrently, meeting hard deadlines.

Requirements

• Graduation from high school or GED.
• A college degree from an accredited college or university in a related field of study is preferred.
• Six (6) years of work experience working in any combination of streets, trees/forestry, and/or stormwater & drainage system operation and maintenance, including two (2) years of supervisory experience at a lead worker level or higher.
• One of the following: State of California Qualified Applicator Certificate, State of California Pest Control Advisor License, Twelve (12) college semester units from an accredited college or university, or twelve (12) continuing education units (C.E.U.s), or 120 hours of documented training in a combination of streets, sidewalks, storm drain, curb, gutter, street painting, traffic control, and/or street signs.
• Completion of training programs in the areas of employee supervision and evaluation is strongly preferred; completion of supervisory or lead worker training academy strongly preferred.

Qualifications

• Highly effective supervisorial and leadership abilities.
• Proven experience of methods, equipment, materials, and techniques used in the repair and maintenance of streets, curbs, gutters, sidewalks, drainage facilities, as well as the installation and maintenance of publicly owned trees.
• Champion of workplace safety and implementation of safety protocols.
• Detailed orientation and good time-management skills to handle a variety of assignments and deadlines in a fast-paced and busy work environment.
• Experience in developing and implementing work plans, documenting work completed, and ensuring accountability for high levels of productivity across the team.
• Compliance and knowledge of applicable laws and regulations required by CAL OSHA, and CAL EPA and industry best practices.
• Emotional intelligence with the ability to read the room and handle difficult conversations when needed.
• Establish priorities and work on multiple assignments and projects concurrently with ability to meet hard deadlines.
• Reliability and dependability with a strong attendance record.
• Enthusiasm and excitement in providing a high standard of service to the community.
• Ability to read and interpret technical materials such as specifications, blueprints, maintenance and other materials related to field operations.
• Effective communication (verbal and written) and follow-through on commitments and deadlines.
• Prior experience utilizing computer maintenance management software such as Cityworks, SeeClikFix and MS Office Suite.

Benefits

Persons appointed to this position on a full-time basis will receive the following benefits:

• Health Allowance and Flexible Benefits Plan, depending on the number of dependents, ranging from $939.36 to $2,480.68 per month for core health benefits.
• Cash back program is also available.