Operations Manager (Starting Pay: DOE) - Anchorage, AK

Responsibilities

• Review and analyze weekly numbers and generate labor reports to ensure operational efficiency.
• Works with customers to ensure satisfaction in such areas as service, and problem resolution interaction with client as required.
• Enter monthly revenue for EVS units, manage journal entries, perform "true-ups," and handle unbilled accounts.
• Lead unit financial reporting, including "Flash" reviews and Esker-based reporting for EVS, K-12, and Higher Ed sectors.
• Collect, process, and review all EVS inventory monthly, ensuring all data is accurately reflected in Adaptive Insights.
• Oversee new account setups, manage billing inquiries, and process all EVS-related invoices.
• Review contracts for term dates and rates while managing rentals, utilities, and leases for EVS.
• Manage billing and conduct client research to track and resolve past-due invoices.
• Oversee the processing of work orders specifically for the EVS Department.
• Provide direct support to EVS Managers and generate miscellaneous reports for the Director of Operations and Area Managers to be used for weekly number analysis and monthly revenue/inventory data entry.
• Invoice processing and troubleshooting operational issues, such as resolving GL code errors utilized for advanced departmental reporting.
• Ability to work effectively both independently and as a collaborative team player.
• Proactive in troubleshooting system issues to prevent operational delays.
• Other duties as assigned and qualified for.

Qualifications

• A high school diploma, or GED equivalent.
• At least 4 years experience with accounting aspects of assigned duties.
• A valid driver’s license and an acceptable driving record for the past 3 years to be eligible under NMS’ vehicle insurance policy.
• Intermediate computer skills in Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Candidates may be tested to verify competencies as part of the interview and selection process.
• Must have reliable transportation to work at various job locations when needed on the job.
• Mileage will be reimbursed as per the mileage reimbursement policy.
• Must be fluent in speaking, reading, and writing English.
• Background Requirement Level One: An individual is ineligible to work in any position that has Regular Contact With or Control over Children, Dependent Adults or Vulnerable Persons if the individual has been convicted of: One or more felonies and/or two or more misdemeanors of Crimes Against Persons and/or Crimes of Violence. Any Crime against a Child, Dependent Adult or Vulnerable person, regardless of its classification as a felony, misdemeanor, or other type of offense. Any Sex Crime, regardless of its classification as a felony, misdemeanor, or other type of offense. Murder.

Working Conditions and Physical Requirements

• Weather: Indoors and Outdoors, frequently exposed to outdoor weather conditions.
• Noise level: Moderate to Loud.
• Description of environment: Environment will vary based on the facility assigned to.
• Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.