Operations Manager Job

Responsibilities

• Operate as the lead point of contact for all matters specific to the shift KPIs
• Build and maintain strong, long-lasting co-worker and client relationships
• Develop a trusted advisor relationship with key internal stakeholders and cross departmental teams
• Ensure the timely and successful delivery of solutions according to standard operating procedures and objectives
• Communicate monthly/quarterly initiatives to internal stakeholders through structured reviews
• Forecast and track key metrics to develop and oversee team member development and retention
• Identify and grow opportunities within the scope of responsibilities and collaborate with operations leadership across shifts to ensure successful transition of work
• Assists in delivering production staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
• Participates in staff development by recruiting, selecting, orienting, and training employees, developing personal growth opportunities
• Solve for personnel problems by analyzing data; investigating issues; identifying solutions; recommending action
• Cell Staffing
• Work Order Assignments
• 5S Compliance
• New Employee Orientations and Training
• Employee Performance Reviews
• Daily Productivity Tracking
• Rework Management
• Employee Safety
• Daily Team Meetings
• Cases
• Ability to assist in Level 2 functions in a limited capacity
• Manage Cell Leads Performance through quality and productivity
• Contributes to team effort by accomplishing related tasks as needed.

Qualifications

• 3+ Years’ experience in direct production supervision experience