Operations Manager - Electrical Testing Group

Key Responsibilities

• Faithfully execute the ETG business plan — achieving or exceeding P&L, revenue, and performance goals
• Lead all regional operations including scheduling, resource planning, quality assurance, safety, and project delivery
• Implement and maintain ETG’s operating systems, testing standards, and documentation processes
• Manage field operations for protective relaying, SCADA, and IEC 61850 systems commissioning
• Ensure alignment between technical execution and business objectives — balancing efficiency, quality, and profitability
• Integrate all major functions of the local ETG operation — ensuring everyone is rowing in the same direction
• Build and nurture a healthy, functional, and cohesive leadership team under the EOS framework
• Resolve issues effectively: identify root causes, address conflict constructively, and drive solutions to completion
• Build the BU from the ground up — recruiting, training, and developing a skilled team of field engineers and technicians
• Drive growth through operational excellence, local market development, and client satisfaction
• Create and maintain structure and process as the BU transitions from startup to sustainable operation

Vision & Collaboration

• Collaborate closely with the ETG Visionary and National Leadership Team to ensure clear direction and alignment
• Translate vision into actionable, measurable goals
• Maintain a strong, respectful partnership with ETG leadership — ensuring ideas are filtered, prioritized, and implemented effectively
• Ensure that key messages and decisions are properly cascaded across the team so that everyone is informed, aligned, and focused

Systems, Structure, and Process

• Operate within ETG’s EOS framework: own the scorecard, lead local L10s, and manage to defined KPIs
• Ensure consistency in how core processes are followed, documented, and improved
• Demonstrate strong project management discipline and operational consistency
• Uphold ETG’s values of safety, integrity, quality, and innovation in every aspect of operations

Qualifications

• 7+ years in power systems testing, commissioning, or utility operations
• Proven leadership experience managing people, budgets, and project delivery
• Strong understanding of protective relaying, automation, and SCADA systems
• Entrepreneurial mindset — thrives in building structure from scratch
• Excellent communication, organization, and conflict-resolution skills
• Experience with EOS or similar operating systems preferred
• Willingness to travel regionally and work in a dynamic field environment