Operations Coordinator

Fast-paced, multi-faceted role serving as the central coordination hub for our Digital Systems team. You’ll interface daily with internal departments, external customers, and key vendors to drive efficient operations and project progress.

Responsibilities

• Manage the team inbox and work queues
• Handle daily administrative tasks and customer inquiries
• Assist with expense reports and maintain accurate records in D365 CRM
• Proactively document customer product configurations
• Manage complex pre-sales quote workflows from initial request through order fulfillment, training delivery, and post-sale follow-up
• Facilitate seamless handoffs and clear updates across Sales, Operations, Applications Engineers, Digital Product Experts, Contracting, Service, and Accounting
• Design and maintain tracking tools, checklists, and status reports for leadership visibility into queue health, response times, and throughput
• Own routine workflows, problem-solving, and cross-departmental alignment to ensure no task slips through the cracks

Requirements

• Sharp, highly task-oriented, and enthusiastic professional who thrives while juggling multiple priorities
• Exceptional attention to detail and strong problem-solving skills
• Customer-first mindset
• Primarily remote position with occasional travel to company sites or customer locations

Pay

Expected pay range for this role is $70,000.00 – $85,000.00 annually.