Operations Coordinator

Fast-paced, multi-faceted position serving as a central hub of coordination for our Digital Systems team. In this dynamic, high-visibility role, you will interface daily with internal departments, external customers, and key vendors to drive efficient operations and project progress.

Responsibilities

• Manage the team inbox and work queues
• Handle daily administrative tasks and customer inquiries
• Assist with expense reports
• Maintain accurate records within our D365 CRM
• Proactively engage with partners to document customer product configurations
• Manage complex pre-sales quote workflows—from initial request and order fulfillment through training delivery and post-sale follow-up
• Facilitate seamless handoffs and clear updates across Sales, Operations, Applications Engineers, Digital Product Experts, Contracting, Service, and Accounting
• Design and maintain simple tracking tools, checklists, and status reports to give leadership full visibility into queue health, response times, and overall throughput
• Take ownership of routine workflows, routine problem-solving, and cross-departmental alignment to ensure no task slips through the cracks

Requirements

• Sharp, highly task-oriented, and enthusiastic professional who thrives while juggling multiple priorities in a growing organization
• Exceptional attention to detail and strong problem-solving skills
• Customer-first mindset
• Primarily remote position, with occasional travel to company sites or customer locations

Pay

Expected pay range for this role is between $70,000.00 and $85,000.00 annually.