Operations Coordinator

Fast-paced, multi-faceted role serving as the central coordination hub for our Digital Systems team. You’ll interface daily with internal departments, external customers, and key vendors to drive efficient operations and project progress.

Responsibilities

• Manage the team inbox and work queues, triage daily administrative tasks and customer inquiries.
• Assist with expense reports and maintain accurate records within our D365 CRM.
• Proactively engage with partners to document customer product configurations.
• Manage complex pre-sales quote workflows from initial request through order fulfillment, training delivery, and post-sale follow-up.
• Facilitate seamless handoffs and clear updates across Sales, Operations, Applications Engineers, Digital Product Experts, Contracting, Service, and Accounting.
• Design and maintain simple tracking tools, checklists, and status reports to give leadership full visibility into queue health, response times, and overall throughput.
• Own routine workflows, solve problems, and align cross-departmental efforts to ensure no task slips through the cracks and every customer request moves swiftly toward completion.

Requirements

• Sharp, highly task-oriented, and enthusiastic professional who thrives while juggling multiple priorities in a growing organization.
• Exceptional attention to detail, strong problem-solving skills, and a customer-first mindset.
• Primarily remote position with occasional travel to company sites or customer locations.

Pay

Expected pay range for this role is $70,000.00 – $85,000.00 annually.