Operations Assistant NF-02.

About the Role

Performs hands-on supervision of the restaurant, including occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties to ensure smooth operations.

Responsibilities

• Monitors operations to ensure smooth running of the business during peak hours, setting the pace in both Front and Back of the House.
• Helps control guest flow and monitors ticket times to maintain efficiency.
• Ensures consistency in food and service by performing table visits to increase sales.
• Opens and closes the facility, performing fire and security checks.
• Assumes responsibility for cash during shift, including cash collected from waiter’s guest checks.
• Conducts inventory at the beginning and/or end of shift.
• Provides administrative supervision to all employees, authorizes clock-ins/outs, and reports employee performance to functional supervisors.
• May participate in food production and service to guests while enforcing sanitation standards.

Requirements

• Direct Deposit and Social Security Card are required.
• Must meet qualification, eligibility, and background requirements for the position.
• A one-year probationary period may be required.
• Must satisfactorily complete an employment verification (E-Verify) check and a Tier 1 background investigation.
• A food handler’s certificate is required.
• Successful completion of either Front of the House or Back of the House franchisor-specified training.
• Must be available for duty during days, nights, weekdays, weekends, and some holidays as scheduled.
• Ability to lift and carry objects weighing up to 20 pounds.
• Must meet state/local age requirements (18 years) for selling and serving alcoholic beverages.
• For Front of the House positions, an alcohol servers certificate is required.

Qualifications

• A minimum of 6 months of experience working in a fast-paced food and beverage establishment or current employment as an MWR Texas Roadhouse team member.
• Must possess strong interpersonal, communication, and customer service skills.
• Relevant experience, skills, knowledge, and abilities must be clearly demonstrated in the resume.

Benefits

• Access to on-base facilities, including fitness centers and libraries.
• Eligibility for health and life insurance, 401k, and retirement plans for regular full-time and part-time employees.
• Paid personal time off and federal holidays.
• NAF 401(k) plan eligibility for flexible employees (U.S. citizens or spouses/children of U.S. citizens working in foreign areas).
• Some flexible employees may also be eligible for health insurance.
• Professional development opportunities, including training and certification programs.

Pay

This job is part of a pay-banded system. Sunday premium pay and night differential pay may be authorized by the Garrison Commander.

Schedule

Availability required for days, nights, weekdays, weekends, and some holidays as scheduled.

This position is open to worldwide candidates, including Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates.