Operations Assistant I

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with the preparation of correspondence, as assigned.
• Maintain orderly computer files and back-ups, via SharePoint, as directed.
• Perform administrative tasks for other departments, as assigned.
• Greet and receive all clients, visitors, donors and guests, directing to the appropriate areas as necessary.
• Answer telephones and forward calls to appropriate staff or voicemail boxes.
• Ensure proper intake and sign-in protocols are observed for all programs.
• Often as the client’s first contact, assist with registration process for all seasonal services & activities including Camp NEOSA, Christmas & Thanksgiving Assistance, as requested.
• Distribute and open incoming mail, as directed by Administration.
• Handle outgoing mail.
• Receive and receipt income in accordance with standing procedures.
• Assist with providing transportation to program participants, as directed by the Corps Officers.

OTHER DUTIES AND RESPONSIBILITIES

• Involvement in the total Corps program with willingness to help in all areas as needed, including dining room, outdoor/indoor activities, children with problems, daily assembly, etc.
• Promote observance of the moral and ethical codes affecting Entire East Cleveland Corps Community.
• Attend and contribute to General Staff Meetings.
• Responsible for sharing with the Corps Commanding Officers, all matters of mutual concern relating to the total welfare of the Corps Program.
• To arrive on time and be ready to work.
• Be a member of the Operations Team, during disaster emergencies.
• Maintain a tidy and clean work area, reporting unsafe conditions to supervisors.
• Aid in the administration of special events & seasonal programs (Christmas, Kettles, Back-To-School, Day Camp, etc.).
• Perform related duties, as assigned.

MINIMUM EDUCATION and/or EXPERIENCE

• An Associate degree (Baccalaureate preferred) in the area of Business Management or Secretarial Science or a High School Diploma and at least 3 years of similar experience.
• Must have experience in marketing and/or event planning.
• Ability to read and write effectively; follow written instructions, adhere to policy and procedure of the organization (The Salvation Army).

COMPENSATION

Salary commensurate with experience.

BENEFITS

Benefits package includes health insurance, retirement plan, paid time off, and more.

WORK SCHEDULE

Full-time position with flexible hours to accommodate Corps operations.

QUALIFICATIONS

• All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.