Operations - Administrative Assistant I

General Description

A person in this position is responsible for being the support capacity to all BSI Regional Manager activities. This includes providing administrative and clerical support, record keeping, and working on special projects. Completes and updates department regulatory reports. Excellence is demonstrated consistently and process improvements are contributed.

Minimum Qualifications

• High school diploma/GED or equivalent experience
• AA preferred

Job-Specific Responsibilities

• Assists with initial client technical and operational discussions relating to operations
• Manages conflict or differences effectively, while maintaining vendor-centric etiquette
• Opens mail daily to sort and assists with basic troubleshooting
• Offers administrative support to BSI Regional Manager and others, as necessary
• Courteously answers all calls between 8 AM and 5 PM (within three rings)
• Prepares daily, weekly, and monthly service schedules; type memos, correspondence, official documents, forms, reports, schedules, permits, and statistical data
• Plans and schedules meetings or appointments, organizes hard copy and electronic files, conducts research and manages projects