Operations Assistant

With a culture of recognition and a reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Operations Assistant in Palm Beach Gardens, Florida.

About the role

Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Requirements

• High school diploma or equivalent.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Benefits

• Medical, dental, and vision plans.
• Generous 401(k) employer match.
• Paid vacations, holidays, and sick time.