Operations and Volunteer Coordinator

Part-time, 20 hours per week

About the role

We are seeking an organized, detail-oriented, and compassionate Operations and Volunteer Coordinator to join our team. This role is essential in ensuring the smooth operation of our programs and the effective engagement of our volunteers. The ideal candidate will have strong administrative skills, experience in volunteer management, and a passion for our mission.

Responsibilities

• Coordinate and schedule volunteers for programs, events, and daily operations.
• Develop and maintain volunteer orientation, training, and recognition programs.
• Track volunteer hours, assignments, and feedback to ensure program effectiveness.
• Maintain accurate records of volunteer information, including contact details, skills, and availability.
• Assist in the planning and execution of special events, including logistics, communication, and volunteer support.
• Collaborate with program staff to identify volunteer needs and match volunteers with appropriate opportunities.
• Manage office operations, including inventory, supplies, and equipment maintenance.
• Support day-to-day administrative tasks, such as answering phones, responding to emails, and managing correspondence.
• Assist with data entry, reporting, and documentation as needed.
• Serve as a point of contact for volunteers, addressing questions, concerns, and providing guidance.
• Promote a positive and inclusive volunteer culture by fostering teamwork and communication.

Requirements

• High school diploma or equivalent; associate or bachelor’s degree in a related field is a plus.
• Minimum of 1-2 years of experience in volunteer coordination, nonprofit administration, or a related role.
• Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management.
• Ability to work independently and as part of a team, with a proactive and solution-oriented mindset.
• Experience with event planning and coordination is a plus.
• Commitment to the mission and values of our organization.

Skills

• Volunteer management and engagement.
• Administrative and office management.
• Event planning and coordination.
• Data entry and reporting.
• Customer service and conflict resolution.
• Strong written and verbal communication.

Benefits

• Flexible work schedule.
• Opportunity to make a meaningful impact in the community.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.

Schedule

• Part-time, 20 hours per week.
• Flexible hours, with some evenings and weekends required for events.