Volunteer Operations Coordinator
Food Bank of the Rockies · Evansville, WY · 1 mo ago
Full-time
We need to output only HTML fragment, with headings for sections that have content. The posting includes sections: About the role? Actually the first paragraph is "Your Role in Our Mission". Could be considered About the role. Then "What You’ll Do" -> Responsibilities. Then "How The Work Gets Done" maybe core competencies, could be Skills? But we can treat as "Responsibilities" or "Skills". The posting also has "What We’re Looking For" -> Requirements/Qualifications. Then "Work Environment" maybe not a standard heading; could be omitted or placed under something else? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to those headings where appropriate. We have Benefits section present. We have Expected Hours Of Work -> Schedule. We have Pay? Not mentioned. So we omit Pay. We have "Work Environment" not a standard heading; maybe we can incorporate into Requirements or Skills? Better to omit if not matching allowed headings. But we must preserve all substantive information; we can't drop work environment details. Could we put it under "Requirements" as a subsection? But we must use only allowed headings; we can still include a for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use those for section headings. Likely we should stick to those headings only. So we need to map all content into those sections. Let's see:
- About the role: first paragraph "Your Role in Our Mission ..." plus maybe "The Volunteer Operations Coordinator supports..." That's about role.
- Responsibilities: "What You’ll Do" list.
- Skills: "How The Work Gets Done" core competencies (Instills Trust, Collaborates, Customer-Centric Focus, Ensures Accountability). Also maybe "What We’re Looking For" includes skills like organizational, time management, etc. Could split but better to put core competencies under Skills, and requirements under Requirements/Qualifications.
- Requirements/Qualifications: "What We’re Looking For" list (education, experience, mission commitment, etc). Also maybe "Work Environment" could be under Requirements? Not exactly. But we could include work environment details under Requirements as well (physical demands). However the instruction says "Prefer a few substantive sections over many thin ones." So we could combine Requirements and Qualifications into one section? But they are separate headings allowed. We could have both Requirements and Qualifications with content. But we need to avoid filler. Let's decide:
Section headings we will output:
under a heading. So we could put work environment details under "Requirements" or "Skills". However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use those for section headings. Likely we should stick to those headings only. So we need to map all content into those sections. Let's see:
- About the role: first paragraph "Your Role in Our Mission ..." plus maybe "The Volunteer Operations Coordinator supports..." That's about role.
- Responsibilities: "What You’ll Do" list.
- Skills: "How The Work Gets Done" core competencies (Instills Trust, Collaborates, Customer-Centric Focus, Ensures Accountability). Also maybe "What We’re Looking For" includes skills like organizational, time management, etc. Could split but better to put core competencies under Skills, and requirements under Requirements/Qualifications.
- Requirements/Qualifications: "What We’re Looking For" list (education, experience, mission commitment, etc). Also maybe "Work Environment" could be under Requirements? Not exactly. But we could include work environment details under Requirements as well (physical demands). However the instruction says "Prefer a few substantive sections over many thin ones." So we could combine Requirements and Qualifications into one section? But they are separate headings allowed. We could have both Requirements and Qualifications with content. But we need to avoid filler. Let's decide:
Section headings we will output:
About the role
... (first paragraph)
Responsibilities
- ... list items from "What You’ll Do"
Skills
- ... core competencies from "How The Work Gets Done"
Requirements
- ... items from "What We’re Looking For"
Benefits
- ... benefits list
Schedule
... Expected Hours Of Work paragraph
We also need to include any other substantive info like "Work Environment". Could we incorporate into Requirements as a list item? It's not a requirement but a description of work environment. Could be placed under Requirements as a note. But maybe better to add a separate heading "Work Environment"? Not allowed per instruction but maybe acceptable if we treat as "Requirements"? The instruction says use those headings for section headings (e.g. ...). It doesn't say you cannot use other headings, but suggests to use those. Safer to stick to those. We could incorporate work environment details into Requirements as a list item: "Ability to work in a shared office environment; frequent outdoor work; operate forklift and electric pallet jack; work in varying temperatures; push/pull up to 2,000 lb pallets; lift up to 50 lbs." That seems plausible. Also need to include "Expected Hours Of Work" under Schedule. We must not include boilerplate like EEO, application instructions, etc. Remove "To Apply" etc. Also remove "Equal Opportunity Employer" line. We must preserve all substantive information; we must not lose any details from the posting. Let's extract all substantive bits. Original text: "Your Role in Our Mission The Volunteer Operations Coordinator supports a safe, organized, and positive in-house volunteer experience at Food Bank of Wyoming. This role prepares volunteer work areas, coordinates workflow, trains and supervises volunteers, and provides hands-on support during shifts. The Coordinator also partners with the Development team to align volunteer scheduling with operational needs and ensure meaningful volunteer engagement." That's the About the role. "What You’ll Do Prepare and coordinate setup of the volunteer work areas and activities, including proper placement of food, boxes, and supplies Partner with the Development Team to align volunteer scheduling with productivity and quality goals Foster a positive, organized, and engaging volunteer experience Train volunteers for assigned tasks, Food Bank of Wyoming’s mission, and safe work practices Maintain warehouse according to Feeding America & Food Bank of Wyoming sanitation and packing standards Ensure proper handling of refrigerated, frozen, and dry food products and communicate safety standards to volunteers Maintain a neat, clean, and orderly warehouse environment, including daily housekeeping duties according to American Institute of Baking (AIB) standards Organize and clean the volunteer center at the end of each shift and the end of the workday" We need to split into list items. Each sentence is a duty. "How The Work Gets Done The Volunteer Operations Coordinator demonstrates the following core competencies in daily practice: Instills Trust: instills trust by communicating openly, following through on commitments, and fostering a respectful and dependable environment for volunteers, staff, and community partners. Collaborates: demonstrates collaboration by coordinating effectively with volunteers, staff, and external partners to support events, programs, and operational goals through teamwork and shared accountability. Customer-Centric Focus: demonstrates customer-centric focus by providing responsive support to volunteers and community members, ensuring positive experiences and meaningful engagement in organizational programs and services. Ensures Accountability: Holds self and others accountable to commitments, actions, and outcomes. Reinforces consistent, fair, and timely follow-through." We can make list items each competency with description. "What We’re Looking For High school diploma or equivalent required; or equivalent work-related experience Minimum 2 years’ experience working in a warehouse environment Commitment to fulfilling Food Bank of Wyoming’s mission and positively representing the brand both internally and externally Self-directed and results-oriented Strong customer service orientation Exercise independent judgment, think critically and strategically, collaborate with others, and follow through to execute projects and program requirements Prior experience in customer service/volunteer environments Excellent organizational, time management, and follow-through skills Proactive and independent problem solver Ability to coordinate and prioritize multiple tasks Show strong teambuilding and interpersonal skills Able to interact with others, both verbally and in writing, in a diplomatic, courteous and positive manner; maintaining a professional demeanor and responding with urgency when necessary" We need to split into list items. Each clause separated by line breaks? The original has line breaks after some. We'll treat each distinct requirement as a list item. "Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Using office equipment such as a computer, mouse, keyboard, printer Shared office environment; outdoor work environment frequently Frequently operate power industrial equipment including forklift and electric pallet jack Frequent warehouse environment with varying temperatures including cool zones Push and pull up to 2,000 lb. pallets with a manual pallet jack daily Frequently lift or move up to 50 pounds" We need to incorporate into Requirements maybe as list items. "Expected Hours Of Work This is a non-exempt, full-time position working approximately 40 hours per week. Core hours are Monday through Friday, 7:00 AM to 4:30 PM. Based on special events and business needs, the schedule may vary and may include occasional evening and Saturday hours." That's schedule. "Benefits At Food Bank of Wyoming, we provide a fulfilling workplace along with a comprehensive benefits package that includes: Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, parental leave, and opportunities for paid volunteer time.Robust Retirement Plan: A 401(k)-retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills." We need to split into list items. Now we need to output HTML fragment only. We'll produce:About the role
The Volunteer Operations Coordinator supports a safe, organized, and positive in-house volunteer experience at Food Bank of Wyoming. This role prepares volunteer work areas, coordinates workflow, trains and supervises volunteers, and provides hands-on support during shifts. The Coordinator also partners with the Development team to align volunteer scheduling with operational needs and ensure meaningful volunteer engagement.
Responsibilities
- Prepare and coordinate setup of the volunteer work areas and activities, including proper placement of food, boxes, and supplies
- Partner with the Development Team to align volunteer scheduling with productivity and quality goals
- Foster a positive, organized, and engaging volunteer experience
- Train volunteers for assigned tasks, Food Bank of Wyoming’s mission, and safe work practices
- Maintain warehouse according to Feeding America & Food Bank of Wyoming sanitation and packing standards
- Ensure proper handling of refrigerated, frozen, and dry food products and communicate safety standards to volunteers
- Maintain a neat, clean, and orderly warehouse environment, including daily housekeeping duties according to American Institute of Baking (AIB) standards
- Organize and clean the volunteer center at the end of each shift and the end of the workday
Skills
- Instills Trust: instills trust by communicating openly, following through on commitments, and fostering a respectful and dependable environment for volunteers, staff, and community partners.
- Collaborates: demonstrates collaboration by coordinating effectively with volunteers, staff, and external partners to support events, programs, and operational goals through teamwork and shared accountability.
- Customer-Centric Focus: demonstrates customer-centric focus by providing responsive support to volunteers and community members, ensuring positive experiences and meaningful engagement in organizational programs and services.
- Ensures Accountability: holds self and others accountable to commitments, actions, and outcomes; reinforces consistent, fair, and timely follow-through.
Requirements
- High school diploma or equivalent required; or equivalent work-related experience
- Minimum 2 years’ experience working in a warehouse environment
- Commitment to fulfilling Food Bank of Wyoming’s mission and positively representing the brand both internally and externally
- Self-directed and results-oriented
- Strong customer service orientation
- Exercise independent judgment, think critically and strategically, collaborate with others, and follow through to execute projects and program requirements
- Prior experience in customer service/volunteer environments
- Excellent organizational, time management, and follow-through skills
- Proactive and independent problem solver
- Ability to coordinate and prioritize multiple tasks
- Show strong teambuilding