Operations Administrator

About the role

As our nationwide growth accelerates, our Operations team in Houston plays a key role in driving forward our mission of Bringing Happiness to Every Home® by delivering a five-star experience for our customers who require a post-installation service. As an Operations Administrator at West Shore Home®, you will contribute to this mission by supporting several business functions and handling all administrative tasks for the office. You will report directly to our General Manager and work closely with the local Installation & Sales Managers, as well as the Operations Administrative Manager.

What You’ll Contribute

In this role, you can expect to:

• Enter data from sales documents into Salesforce
• Order requested supplies for the office, sales team, and management
• Print install packets, service tickets and pre-installation sheets daily for distribution
• Process customer payments including check and credit card payments as needed
• Provide walk-in candidates with job applications and assessments and scans completed paperwork to HR
• Greet all customers, applicants and vendors as they arrive
• Maintain the overall appearance of the showroom and common areas

What It Takes to Succeed

At West Shore Home, we are default aggressive towards our goals and take extreme ownership of our results. We'll provide you with the training and tools to set you up for success, and we hope that you'll bring:

• A high level of organization and detail
• A commitment to processes and structure in your day-to-day work
• Administrative or office management experience in a fast-paced work environment

Benefits

We believe that when employees know they are valued and safe, they'll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us. We've got you covered with:

• Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
• 401K retirement plan with company match
• Paid holidays and paid time off (PTO)
• Continued training & leadership development opportunities
• Unlimited professional and personal growth potential

Schedule

Non-exempt role with standard hours Monday-Friday 8:00AM-4:30PM

Location

Houston, TX

Seniority Level

Entry-level