Operations Administrator

About the role

The Operations Administrator (OA) is responsible for the oversight of overall operations, facility outcome metrics, and the support of clinical enhancements of assigned programs. The OA works with the Director of Crisis Services to ensure coordination of care protocols, discharge planning, and connection to care is followed and completed upon handoff from the medical team. This position ensures that all risk management, health and safety, and quality management best practices are implemented for each unit overseen. The Operations Administrator reports to the Director of Crisis for administrative, clinical, and operational functions.

Responsibilities

• Oversee overall operations and facility outcome metrics for assigned programs.
• Support clinical enhancements within assigned programs.
• Work with the Director of Crisis Services to ensure coordination of care protocols, discharge planning, and connection to care.
• Implement risk management, health and safety, and quality management best practices for each unit overseen.

Requirements

• Bachelor’s Degree in a field related to Business or Health Care (required). Master’s Degree (preferred).
• 2-5 years of leadership and/or supervisory experience.
• 1-3 years of full-time Health Care related work experience with exposure to both behavioral and medical crisis situations.
• Or equivalent combination of education and experience.

Benefits

• Generous PTO accrual (5 weeks).
• Medical, Dental, Vision, Disability, Life, and Supplemental plans.
• Hospital indemnity/Critical Illness insurance.
• Pet Insurance.
• Dependent Care Savings and Health Care Savings.
• 401K with employer match (100% vested upon enrollment).
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs.
• Incentives and more.

Pay

Very competitive pay rates.

About CBI

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, Oklahoma, and the District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education, and treatment using cutting-edge, nationally recognized, evidence-based models.

CBI is growing and expanding services, experiencing tremendous growth as an essential service provider. The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley for the past four years.

CBI values career growth, offering ongoing training and support with strong and competent leadership. The organization is committed to work-life balance and a competitive compensation structure. CBI's 26 state-of-the-art facilities adhere to a “no wrong door” treatment approach, improving the quality of life for patients from all walks of life while maintaining the dignity of human life.