Onsite Medicaid Eligibility Representative

About the role

No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient’s bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. Our employees voted us Top Workplaces 5 years in a row!

Responsibilities

• Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
• Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
• High volume of walking and standing. (70% - 80% of your shift)
• Complete applications for Medicaid benefits and charity programs as needed.
• Maintain a positive working relationship with co-workers, hospital staff, and patients.
• Abide by HIPAA rules and regulations to protect patient’s privacy.
• Meet production goals and objectives as assigned by hospital and management on a monthly basis.
• Maintain confidentiality of account information at all times.

Requirements

• Previous customer service experience preferred.
• Must have basic computer skills.
• Must be able to multitask and type minimum 40 WPM.
• Must have reliable transportation.
• Good attendance and dependability are essential.
• Successful completion of drug and background test is required.
• Annual Flu shots and TB testing is required.
• Availability to work some holidays.

Benefits

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) – Up to 10 days your first year!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

Pay

$17.50/hr. plus monthly bonus ($0-300) after 90 days.

Schedule

Monday - Friday 8:00am-4:30pm. Holidays included if during regular scheduled shift.