Onsite Medicaid Eligibility Representative
Description
Hours: Monday - Friday 8:00am-4:30pm
Pay Rate: $16.25/hr. based on experience, plus monthly bonus ($0- 350) after 90 days.
About the role
Hospital Referral Services has an opening in the Elyria area, and we are looking for self-motivated professionals to add to our growing team. If helping people is something you enjoy, this may be the right job for you. No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected has happened.
Responsibilities
- On-sites screen and help patients’ bedside to see what assistance programs the uninsured or underinsured may be eligible to receive.
- Screening/Interviewing patient’s bedside in a hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity.
- Completing applications for Medicaid benefits and charity programs as needed.
- Maintaining a positive working relationship with co-workers, hospital staff and patients.
- Absiding by HIPAA rules and regulations to protect patients’ privacy.
- Meting production goals and objectives as assigned by hospital and management on a monthly basis.
- Maintaining confidentiality of account information at all times.
Requirements
- Previous customer service experience preferred.
- Must have basic computer skills.
- Must be able to multitask.
- Must have reliable transportation.
- Good attendance and dependability are essential.
- Successful completion of drug and background test required.
- Anual Flu shots and TB testing required.
Training
One week of classroom training, covering HIPAA regulations, Revenue Group procedures, role-playing, objections, systems, and procedures.
Benefits
- 100% Paid Training
- 401(k) matching
- Paid Time off (PTO) – Up to 10 days your first year!
- 8 Paid Holidays – Including your birthday!
- Referral Program
- Employee Assistance Program (EAP)
- Growth & Continued Training
- Dental & Vision insurance
- Health insurance (including Long & Short-Term Disability)
- Life insurance (Company Paid)
EEO Statement
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.